Terms and Conditions

Making a Purchase

The supplier is Steven Gibson Ltd trading as www.thedancinghaggis.com and hereafter referred to as "we", "us" or "www.thedancinghaggis.com".
At www.thedancinghaggis.com, we want to make your purchase as easy and convenient as possible, so simply browse or search our store and add the items you wish to your shopping cart.
Once you have finished shopping, select the CHECKOUT button and you will then be asked a few more details to allow us to process your order.
You can elect to create an account which will make ordering next time even quicker, but this is not compulsory.

How we store and use your data

We store your address and other contact details locally in a secure database. Cookies are used on our site to keep track of the contents of your shopping basket once you have selected an item. We retain the contact information you provide through the ordering process in accordance with the Data Protection Act 1998. Information we collect is used only to facilitate delivery of your order and we do not disclose any information to third parties.

Ordering Online

We take security very seriously and make shopping online as safe as shopping. We accept payment from most major credit and debit cards including Visa, MasterCard, Switch/Maestro, Visa Electron and JCB. We also accept cheques or postal orders for telephone or written orders.
Your browser will go into secure mode as soon as you access the "checkout" or "login" pages, i.e. before you enter any personal or payment details. Always check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen.

Credit Card Security

Our site uses the WorldPay system for online credit card transactions. WorldPay is one of the most popular online payment system in the UK. All payment information is transmitted in secure mode and is encrypted using the highest levels of online security encryption available. Firewalls within the WorldPay system prevent any unauthorised access to your information. Credit card details are captured within the WorldPay secure system, no card details are stored on your computer or computers belonging to www.thedancinghaggis.com.
When your order has been placed and processed you will receive an email from www.thedancinghaggis.com to confirm the payment has been successful.

Sending payment by cheque or postal order

Please go through the order process online to the point of payment for the full amount including delivery charge. Send your cheque or postal order in UK Pounds Sterling along with details of your order and a delivery address. If paying by this method, please allow five working days on top of the normal dispatch time for payment clearance. Your payment must be made payable to Steven Gibson Ltd and drawn on a UK bank - for international customers, your own bank may be able to arrange this. Non-Sterling cheques will be returned to your address, or securely destroyed if you have not provided a return address.

Ordering by telephone

The easiest and quickest way to place an order is online however if you wish, you can contact us by telephone to collect your credit card details. (tel: +44 (0)1369 702147, by fax +44 (0)1369 706627). Delivery in this case can only be made to your payment card address. Please have all your order details ready when calling.

Dispatch and Delivery

Our Dispatch and Delivery details can be found here.

Cancellation, Returns Procedures and Refunds

Our Cancellation, Returns Procedures and Refund details can be found here.

Prices

Despite our best efforts, a small number of our products may be mispriced. Rest assured, we will verify pricing and availability whilst processing your order and before we take payment. If we have made a mistake we will contact you before shipping to request whether you want the product at the correct price or wish to cancel your order. If the product''s correct price is lower than on the website we will charge you the lower price and send you the product. We will send you an invoice when acceptance of your order is compete.

Cookies

A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please note, however, that this may impair your use of our web site. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by www.thedancinghaggis.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of www.thedancinghaggis.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, www.thedancinghaggis.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Data Protection Act

The information requested on this site may be used by www.thedancinghaggis.com to confirm, update and enhance our customer records. Information may also be disclosed and used for fraud detection purposes. In terms of the Data Protection Act you are entitled to a copy of all your personal data held by us on computer on payment of a small fee.

Law

All contracts by www.thedancinghaggis.com for the sale of the goods shall be deemed in all respects to be contracts made, performed and contracted according to Scottish Law.